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Healthy Gaming

Responsible Gaming — Stay in Control and Play Within Your Limits

Zitbaj believes enjoyable gaming is only possible when it's controlled and responsible. We're always here to support your well-being and safety.

Set Limit Time Management Self-Exclusion Help & Support 18+ Only

Gaming is for entertainment only. Gambling is not a solution to financial problems. If it feels like one, seek help now.

18+
Age Restriction
Strictly enforced
24/7
Support Team
Always Here for You
5 Tools
Safety Tools
Free to use
48 hours
Self-exclusion activation
Session Limit

Core Principles of Responsible Gaming

At Zitbaj, we believe in six core principles that keep your gaming experience positive at all times.

Play Within Your Budget

Only use money you can afford to lose without it affecting your daily life. Never gamble with borrowed money or your savings.

Stick to Your Time Limits

Decide in advance how long you'll play each day. Always put family, work, and your social life ahead of gaming.

Play for Fun

Gaming is a form of entertainment, not a source of income. Play for the fun of it — not in pursuit of winnings.

Take a Break

Take regular breaks instead of playing for long stretches. If you're tired or stressed, step away from gaming altogether.

Think About Your Loved Ones

Never let gaming come before family relationships or social responsibilities. Time spent with family always comes first.

Don't Hesitate to Ask for Help

If you feel like you're losing control of your gaming, contact Zitbaj support or a professional helpline right away.

Zitbaj's Safety Tools

Zitbaj offers five powerful tools to help you stay in control of your gaming.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period.

Set Your Limits
Session Time Limit

Set a duration for each gaming session. When the time is up, the system will automatically notify you and prompt you to log out.

Set a Time Limit
Reality Check

You'll receive periodic pop-up notifications showing how long you've been playing and how much you've won or lost.

Enable
Cooling-Off Period

Set a cooling-off period ranging from 1 day to 6 weeks. Your account stays active during this time, but gaming will be paused.

Take a Break
Self-Exclusion

Self-exclude for 6 months to 5 years, or permanently. During this period your account will be fully deactivated and no promotional emails will be sent.

Self-Exclude
Gaming History

View your full gaming, deposit, and withdrawal history. Understand your gaming patterns and stay self-aware.

View History

How to Use the Protection Tools

Complete your responsible gaming setup in just a few simple steps.

1
Log in to your account

Log in to your Zitbaj account and go to the profile menu.

2
Open the "Responsible Gaming" section

Click the "Responsible Gaming" tab in Settings.

3
Choose Your Tool

Deposit limit, time limit, or self-exclusion — choose whatever works for you.

4
Set Your Limits

Enter your preferred limit or duration and confirm.

5
Get Confirmation

You'll receive a confirmation email. Changes take effect immediately.

Signs of Problem Gaming

Seek help immediately if you notice any of the following signs.

Chasing losses by placing bigger bets to win back money.

Hiding your gaming activity from family or friends.

Feeling restless or irritable when you're not gaming.

Spending money meant for bills or essential expenses on gaming.

Unable to focus on work or studies.

Gaming for extended periods while skipping sleep or meals.

If you notice these signs, contact Zitbaj Support today or Help Center Visit us.

Assess Yourself

Answer a few questions to get a clearer picture of your gaming habits.

1. How many times last month did you spend more time gaming than you planned?

2. Has gaming caused problems in your family life or at work?

3. Have you ever gambled again to try to win back money you lost?

What Is Responsible Gaming and Why Does It Matter?

Responsible gaming means treating gaming purely as entertainment and making sure it never gets in the way of other areas of your life. At Zitbaj, we believe every player deserves a gaming experience that stays fun and in control at all times.

Many people in Bangladesh see online gaming as a quick way to earn money — this is a misconception. Gaming is fundamentally a random process, and the house always has an edge in the long run. Treat any winnings as a bonus, not the main goal.

Zitbaj is committed to promoting responsible gaming. Our platform offers a range of powerful tools to help you stay in control of your gaming habits — all free to use and easy to manage from your account settings.

Minor Protection

Zitbaj is strictly for users aged 18 and above. Age verification is required at registration, and we confirm every user's age as part of our KYC process. Any attempt to register by a minor results in immediate account closure.

If you believe a minor you know is using Zitbaj, please notify our support team immediately. Parents can also install parental control software on their devices to block access to platforms of this kind.

  • Age verification is mandatory at registration.
  • Suspicious accounts are investigated immediately.
  • Accounts found to belong to minors are permanently closed.
  • A parental guide is available for parents and guardians.

Self-Exclusion — When Taking a Break Is the Right Call

Self-Exclusion is a voluntary measure that lets you pause all gaming activity on your account for a set period. At Zitbaj, Self-Exclusion periods range from 6 months to 5 years, and a permanent exclusion option is also available.

What happens when you activate Self-Exclusion:

  • You will not be able to log in to your account.
  • All promotional emails and notifications will be turned off.
  • Self-exclusion cannot be lifted before the set period ends.
  • Your balance will remain secure.

To self-exclude, go to the "Responsible Gaming" section in your account settings, or contact our support team directly.

Tips for Building Healthy Gaming Habits

Building a few simple habits goes a long way toward keeping your gaming responsible in the long run.

  • Set a budget in advance: Set aside a fixed amount of BDT at the start of each month for gaming, and stop once it's gone.
  • Use a timer: Set a timer on your phone before you start gaming so you always keep track of time.
  • Keep Alternative Activities: Keep other activities in your life — reading, exercise, or spending time with family — as alternatives to gaming.
  • Play with a clear head, not on emotion: Never game when you're feeling down, angry, or under the influence.
  • Lower your expectations of winning: Treat every game as entertainment — any win is just a bonus.
  • Let Friends & Family Know: Let someone you trust know about your gaming habits so they can help keep you accountable.

FAQ

The most common questions about responsible gaming.

Yes. Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is intentional, to prevent impulsive decisions from raising your limits.

Your balance is fully secure during a Self-Exclusion period. Once the period ends, you can withdraw your funds as normal.

No. Self-exclusion cannot be lifted before the period ends. This is intentional — it's there to protect you. However, if you have an urgent financial need to make a withdrawal, please contact our support team.

A cooling-off period is a short-term break (1 day to 6 weeks) where your account remains active but gaming is paused. Self-exclusion is long-term (6 months to permanent) and blocks all access to your account.

Start by talking to them with empathy — don't place blame. You can contact Zitbaj Support to request account restrictions on their behalf. If needed, encourage them to seek professional mental health support.

If you set a daily session limit of 2 hours, you'll receive a warning 15 minutes before the limit is reached. Once time is up, you'll be logged out automatically and can log back in after 24 hours.

Play Responsibly, Play Enjoyably

Join Zitbaj and enjoy a safe gaming experience with our full suite of safety tools.

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